You can delete your AfterProof account, and everything in it, at any time. There are two ways:
- In the app: go to Profile → Settings → Delete Account and confirm.
- By email: if you've already uninstalled the app, email support@useafterproof.com from the address on your account and ask us to delete it. We verify your identity, complete the deletion, and confirm by email within 30 days.
What's permanently deleted: your account information (name, email, and login credentials), all inventory items and their details, all photos and receipts you uploaded, your coverage preferences and app settings, and your AfterProof subscription record. This cannot be undone.
What's kept, and for how long: a limited record of your legal agreement acceptances: email, display name, user ID, IP address, device information, and the date and version of each document you accepted. We retain these for up to 7 years for legal compliance and to establish, exercise, or defend legal claims. They are not used for any other purpose.
Billing records held by Google Play or the App Store are governed by their own retention policies. Full details are in our Privacy Policy.
