These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you") and AfterProof L.L.C., a Louisiana limited liability company ("AfterProof," "we," "our," "us"), governing your access to and use of the AfterProof mobile application, the website at useafterproof.com, and all related services (together, the "Service").
By downloading, installing, creating an account, or otherwise accessing the Service, you confirm that:
If you do not agree to these Terms, you must not use the Service.
AfterProof is a photo-first home inventory application for personal documentation purposes. Core features include room-by-room photo documentation, AI-assisted item identification and value lookup, PDF report generation, and secure cloud storage of inventory data.
AfterProof is not an insurance company and does not provide insurance products, advice, or brokerage services. Nothing in the Service constitutes a representation about your insurance coverage, your insurer's obligations, or the outcome of any claim you may file.
AfterProof is not a licensed appraiser. The Service does not replace a formal appraisal for legal, tax, estate, or insurance purposes where a certified appraisal is required.
We operate an optional referral program for licensed insurance agents who recommend AfterProof to their clients. Participation by an agent does not create an agency, brokerage, employment, or endorsement relationship between AfterProof and the agent. Agents do not receive access to user data or photos — only aggregated statistics about their own referrals.
Values are generated through a combination of AI image recognition (OpenAI), third-party shopping and product data (SerpAPI using Google Shopping and Google Product results), and industry-standard depreciation formulas. Results may be inaccurate, outdated, or inapplicable to your specific item, condition, or local market. For full details on how your photos are processed by AI, see Section 4 of our Privacy Policy.
Replacement Cost Value ("RCV") and Actual Cash Value ("ACV") figures displayed in the Service are reference estimates only. They are not tailored to your insurance policy's terms, conditions, exclusions, or limits. Your actual claim payout is determined solely by your insurer using its own methodology.
You are solely responsible for:
AfterProof does not guarantee that any insurer will accept an AfterProof-generated PDF as documentation, that any claim will be approved at estimated values, or that using AfterProof will improve the outcome of any claim. Insurers may have specific documentation requirements, forms, or formats that AfterProof does not provide. You are solely responsible for confirming your insurer's documentation requirements before relying on an AfterProof PDF for any claim or legal purpose.
You must provide accurate, current, and complete information at registration and keep it updated. You are responsible for all activity under your account. You must notify us immediately at support@useafterproof.com of any unauthorized access.
You may delete your account at any time directly in the app. When you delete your account:
We may suspend or terminate your account, with or without prior notice, if we reasonably believe you have:
Upon termination, your right to use the Service ceases. Where feasible and not otherwise prohibited, we will provide a reasonable opportunity to export your data before permanent deletion.
Annual plans are billed once per year at a 25% discount compared to 12 months of monthly billing. Prices are displayed in U.S. dollars and exclude applicable taxes, which are added at checkout where required.
Subscriptions are billed in advance and automatically renew at the end of each billing period unless cancelled before the renewal date. Renewals are charged to the payment method on file (via Apple, Google Play, or Stripe, depending on how you subscribed).
You may cancel your subscription at any time through your Apple, Google Play, or account settings. Access continues through the end of your current paid period. Cancellation does not automatically delete your account — your data remains until you delete your account separately.
Except as required by applicable law, subscription fees are non-refundable for partial billing periods, and purchased AI credits are non-refundable. Apple and Google Play refund requests are handled through their respective platforms according to their policies. EU, UK, and Australian consumers may have additional statutory refund or cooling-off rights that cannot be waived — these rights are preserved.
We may change subscription prices. Existing subscribers will be notified at least 30 days before a price increase takes effect and may be grandfathered at their current rate at our discretion.
We never delete your inventory data when you downgrade tiers or your subscription lapses. If you have more data than the new tier allows, your account enters a soft-locked, view-only mode for 30 days, during which you can export a PDF of your highest-value items up to the tier limit, reduce your inventory to fit the lower tier, or re-subscribe to restore full access. After the grace period, the account remains view-only until brought within limits.
AI credits are used to perform AI-assisted item identification and pricing. The following rules apply:
You retain full ownership of all photos, descriptions, and inventory data you submit ("User Content"). We do not claim ownership of your data.
You grant AfterProof a limited, non-exclusive, worldwide, royalty-free license to store, process, transmit, and display your User Content solely to the extent necessary to provide and operate the Service for you. This license ends when you delete the content or your account.
You agree not to use the Service to:
We do not use your User Content to train AI models. Our third-party AI providers (such as OpenAI) are contractually restricted from using your content for model training, as described in our Privacy Policy.
Your privacy is governed by our Privacy Policy, which is incorporated into these Terms by reference. Data is stored on Google Firebase infrastructure in the United States. Contact privacy@useafterproof.com to exercise any privacy rights, or delete your account directly in the app.
The Service, including its software, design, branding, trademarks, logos, text, graphics, and all other content (excluding User Content), is owned by AfterProof L.L.C. and protected by copyright, trademark, and other intellectual property laws. You receive a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial inventory purposes only.
"AfterProof" and our logos are trademarks of AfterProof L.L.C. You may not use them without our prior written consent.
We aim to keep the Service available, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, upgrades, third-party outages (including Apple, Google, Firebase, OpenAI, SerpAPI, or Stripe), or events beyond our reasonable control (see Force Majeure, Section 19).
We may modify, add, or remove features at our discretion. If we discontinue a material feature that you have paid for, we will make a reasonable effort to notify you in advance and offer an appropriate remedy (such as a prorated refund).
AfterProof's total aggregate liability for any claim arising out of or relating to these Terms or the Service shall not exceed the greater of: (a) the amounts you paid to AfterProof in the twelve (12) months preceding the event giving rise to the claim, or (b) U.S. $100.00.
AfterProof is not liable for any gap between estimated values displayed in the Service and actual insurance payouts, or for any insurer's decision regarding the format, presentation, completeness, or sufficiency of AfterProof-generated PDFs or documentation as claim evidence. This includes claim denials, partial payments, underpayments, delays, and any other disputes with your insurer.
AfterProof is not liable for the availability, accuracy, content, or practices of third-party services integrated with the Service (including Apple, Google, Firebase, OpenAI, SerpAPI, Stripe, and RevenueCat).
Nothing in these Terms limits liability that cannot lawfully be limited, including for fraud, willful misconduct, or statutory consumer rights that cannot be waived (such as Australian Consumer Law, EU/UK consumer protection law, and similar regimes).
You agree to indemnify, defend, and hold harmless AfterProof L.L.C., its owners, employees, and contractors from any claims, damages, liabilities, and reasonable legal fees arising out of: (a) your violation of these Terms; (b) your User Content; (c) your use of the Service for fraudulent or unlawful purposes; or (d) your violation of any third party's rights.
Before initiating any formal proceeding, please contact us at legal@useafterproof.com with a description of your dispute. We will attempt in good faith to resolve your concern within 30 days.
If informal resolution fails, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, available at www.adr.org.
Arbitration will be conducted remotely (by telephone, video conference, or written submissions) unless the arbitrator determines an in-person hearing is necessary. If an in-person hearing is required, the venue will be the federal judicial district in which you reside, or another location mutually agreed upon.
You and AfterProof agree that any dispute will be resolved on an individual basis only. You waive any right to participate in a class action, collective action, or representative proceeding. If this waiver is held unenforceable, the entire arbitration clause in this Section 14 is unenforceable, and the dispute will proceed in court.
You may opt out of this arbitration agreement by sending written notice to legal@useafterproof.com within 30 days of first accepting these Terms, stating your name, email, and intent to opt out of arbitration. Opting out does not affect any other part of these Terms.
Either party may bring an individual claim in small claims court if the claim qualifies under the court's rules.
AAA filing fees will be allocated according to the AAA Consumer Arbitration Rules. For claims under $10,000, we will pay our own arbitration costs, and we will pay your filing fee if the claim is brought in good faith.
These Terms are governed by the laws of the State of Louisiana, United States, without regard to its conflict of laws provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
The Service is operated from the United States and is currently available in the United States, Canada, Australia, and New Zealand. If you access the Service from outside these regions, you do so at your own initiative and are responsible for compliance with local laws.
Nothing in these Terms waives any statutory consumer rights that cannot be waived under applicable law. Specifically:
Consumers in the European Union may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
AfterProof operates referral programs for both users and licensed insurance agents.
User referral rewards are limited to six (6) successful referrals per year. Rewards are non-transferable, have no cash value, and may be modified or discontinued with reasonable notice.
Agent commissions apply only to qualifying annual subscription conversions and are paid according to the commission schedule in effect at the time of conversion. Monthly-plan subscriptions are not eligible for agent commissions. Agents do not receive access to user data or photos.
Referral fraud, including self-referrals, fake accounts, and coordinated abuse, will result in account termination and forfeiture of all rewards and commissions.
The following additional terms apply if you downloaded the AfterProof iOS app from the Apple App Store. In the event of a conflict between these Terms and Apple's Licensed Application End User License Agreement, the Apple EULA controls to the extent of the conflict, but only for your use of the iOS app.
These Terms are between you and AfterProof L.L.C. only, not with Apple Inc. ("Apple"). Apple is not responsible for the Service or its content.
The license granted to you for the AfterProof iOS app is limited to a non-transferable license to use the app on any Apple-branded device that you own or control, as permitted by the App Store Terms of Service.
AfterProof, not Apple, is solely responsible for any maintenance and support services for the iOS app. Apple has no obligation to furnish any maintenance or support in connection with the app.
AfterProof, not Apple, is responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the iOS app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the app.
AfterProof, not Apple, is responsible for addressing any claims relating to the iOS app, including product liability claims, claims that the app fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection or similar legislation.
In the event of any third-party claim that the iOS app or your use of it infringes intellectual property rights, AfterProof, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of any such claim.
You acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
We may update these Terms from time to time. We will notify you via email or in-app notification at least 30 days before material changes take effect. Non-material changes (such as clarifications or typographical corrections) may take effect immediately and will be reflected by an updated "Effective Date" at the top of these Terms.
Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the changes, you may delete your account before the effective date.
AfterProof is not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, acts of war or terrorism, government actions, internet or telecommunications outages, and failures of third-party service providers (including Apple, Google, Firebase, OpenAI, SerpAPI, Stripe, or RevenueCat).
Entire Agreement. These Terms, together with our Privacy Policy and any supplemental terms you accept, constitute the entire agreement between you and AfterProof regarding the Service.
Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary, or severed, and the remaining provisions will remain in full effect.
No Waiver. Our failure to enforce any provision does not waive our right to enforce it later.
Assignment. You may not assign your rights under these Terms without our written consent. We may assign our rights in connection with a merger, acquisition, or sale of assets.
Language. These Terms are written in English. Any translation is for convenience only, and the English version controls.
Headings. Section headings are for convenience only and do not affect interpretation.
AfterProof L.L.C.
Louisiana, United States
General: support@useafterproof.com
Privacy: privacy@useafterproof.com
Legal: legal@useafterproof.com
Website: useafterproof.com
Last updated April 18, 2026. These Terms do not constitute legal advice. If you have questions about how they apply to your specific situation, consult a licensed attorney.
